7 Tips on Effective Coaching for Sales Teams

7 Tips on Effective Coaching for Sales Teams

16 October, 2018   /   BY - Editor

The goal of sales coaching is to improve your team’s abilities and translate it to better performance for higher revenues. This means taking a salesperson’s abilities regardless of the level and helping them accelerate their talent.

Prospecting and Sales Coaching

With a customer relationship management system already in place, it’s just a matter of identifying the weaknesses and strengths of the sales team---but it’s more complicated than that. The sales team needs to be able to identify prospective customers as well as improve relationship with existing customers. Coaching is no simple task because it tends to fall on the micromanaging approach that isn’t just ineffective but might also be discouraging to the sales team. With the help of Crystal Dash, however, feedback and motivation can help you focus on the strengths and improving the weaknesses without having to micromanage everything.

Keep in mind these techniques to improve sales coaching with the help of Crystal Dash.

1. Setting Sales Goals with Sales Activity Tracking

Sales activity tracking is just one click away with Crystal Dash because it provides you with an all-in-one setup for all the customer data. To focus on important sales activities, just look for the integrated dashboard to monitor calls, emails, deadlines, specific tasks, and meetings. Calls and emails let you keep in touch with prospects, while reminders and appointment will make sure you won’t miss any tasks, deadlines and face-to-face client meeting. Your sales team will find this feature very useful because it simplifies manual upkeep tasks that can be spent instead on chasing sales leads.

2. Collaboration Across Departments with Synced Data

Improve workflow and assign tasks by maximizing your sales teams’ strengths with the help of synchronized information across departments. Your sales department is not an isolated team from the rest because they need to work with marketing, advertising, human resources, and finance departments to make sure you meet your goals. Synchronization makes it easier for departments to set appointments, use contact details, correspond with clients and customers, and monitor activity progress.

3. Monitor Your Progress with Tracking Modulation

Lead flow management can be difficult for the sales manager because there is no way to determine which leads should be prioritized. Why not approach it differently by treating all leads as equally important? With the tracking modulation feature in Crystal Dash, your sales team can now follow-up on all the leads to maximize conversions. The tracking features also allows for a creation of an effective sales process that can be improved with every lead converted. This can be done by monitoring and recording all the customer interaction from the first encounter to the closing of a sale. Tracking minimizes the need to overburden employees with tasks that might be unnecessary to follow up a sales lead, because you can see both the short-term and long-term performance of each member.

4. Motivating Sales Team through Personal Tracking

By having a robust sales structure process, sales managers will be able to determine whether each salesperson will be able to meet the quota or not. It is so much easier to help your team grow if you exactly what they are doing, how they are progressing, and what are the areas that need to be improved to close more sales. Crystal Dash removes the disadvantages of not being able to see the entire sales pipeline and, therefore, the failure to understand what is at the heart of the problem. Build on this detailed knowledge of each sales team member so that you would know how to motivate them and find out what aspects need further training.

5. Improve Performances Using Real-Time Reports

A sales manager does not need to micromanage everything. With the right motivation, the sales team can improve its performance, but how do you build up their self-confidence? You can do this through tangible data that shows which parts of the sales process need to be improved. Sales meetings will be more productive because you can now focus on priorities. It is also easier to come up with marketing strategies and support based on context sales context, not just pep talks about how to work harder to attract more customers. Accurate and real-time reports are invaluable when it comes to monitoring performance. With the help of Crystal Dash, generating important information is just one button away.

6. Training Based on Management Tracking

With better communication and an integrated dashboard, it is now easier to track and manage employees across departments. There is no information gap and there is an accurate record of activities that you can understand and use. The information can be used to train personnel specifically by capitalizing on their strengths and improving their weaknesses. This is how you encourage personnel to grow---by appreciating what they can do for the company and by helping them become better through their potentials.

7. Better Office Communication with Call Integration

A strong business means there is also a healthy collaboration among teams. Crystal Dash provides this not only through a personalized dashboard and sales pipeline, but through call integration. It is even better with the integration of an existing VoIP service. Everyone plays their role in the managing of loyal customers and converting prospects, but this can only be fully maximized with a better understanding of the process and what each one’s role is. Information-sharing is not easier and there will be fewer errors because everyone gets the same updated and accurate information.